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Frequently Asked Questions


Avid offers various kinds
of products from different brands. How do I find the product I am looking for?

There are a number of ways to find what you're looking for. If you know the exact model number, enter it at the Site Search box, then click the Search button. This will bring you directly to the page of the model you're looking for.

If you know the category but not the exact model number, click Product at the navigation bar, then choose from the product categories at the left-hand side of the page. The Product Category page will appear with a selection of products that are available at avid stores.

I am trying to decide between two products but I can't make up my mind. Is it possible to see both products' specifications in one page for easy comparison?

Yes, it is possible to do product comparison to products of different models and brands. Good news is it is not only limited to two products, but to as many products as you want.

Just put a check on the box next to the models and click Compare Selected Product button found at the top and bottom of the page.

You may repeat this process with other products by clicking Reset button.

I already decided on a product I want to buy from Avid but the price is not given. Who do I ask for the prices?

Since the prices for each product are not available onsite, you may inquire with our Store Representatives for the price. Their contact details are found at the Avid Stores page of avid.com.ph.

Our Customer Service is also open to answer your question.

I am out of town and I want to buy a product from Avid. Can I order online?

Avid's e-commerce section is not available yet. However, Avid stores are spread nationwide. We can be found in key cities and major provinces. It is best to call the Avid store nearest you. Their contact details are found at the Avid Stores page of avid.com.ph. Our branches are open daily from 10:00 to 6:30 PM to serve you.

You can also leave a message at the Contact Us page of the site.



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